I. Position Summary:
Duties consistent with supporting multiple processing areas within Patient Accounting to include but not limited to lockbox preparation, incoming mail, customer service calls, insufficient funds, returned mail, claims management, credit card processing, credentialing, and claim research within established guidelines and policies. Communicates with Patient Account Leadership Team, staff, office managers and patients regarding resolution of open or assigned tasks/initiatives. Assigned across clients and specialties as deemed necessary by Patient Accounts Leadership Team. Other projects as assigned by management.
II. Duties and Responsibilities
General knowledge of insurance billing and Patient Accounting processing.
- Knowledge of basic computer software, hardware and functions and ability to utilize basic functionality of different programs.
- Ability to communicate professionally and effectively with all levels of company.
- Contributes to and fosters positive team working environment, supporting all company and departmental policies and initiatives.
- Ability to deal courteously and diplomatically with patients, clients and MediSync employees.
- Ability to comply with all stated operational work instructions and or process guidelines.
- Knowledge of HIPAA compliance/Red Flag processes.
III. EDUCATION AND EXPERIENCE
Education and experience requirements include High School diploma or equivalent, 2 years of physician medical billing preferred, CPC coding designation preferred.
IV. SKILL AND ABILITIES REQUIREMENTS:
- Ability to work effectively in a team environment
- Good business/technical written communication skills
- Well organized and able to effectively prioritize work