MediSync & Quality
Sometimes healthcare professionals assume that dramatically improving quality and cost effectiveness is impossible. Many Americans believe the claim that we already have a quality healthcare system. When quality deficits are noted or when resources are wasted, we hear all the usual rationale:
- Our patients are sicker.
- Healthcare is different--it is more complex.
- You can't make improvements because the patients don't comply.
- I'm a good doctor.
- The patients demand that we do things unnecessarily.
- I need to cover my malpractice risk.
The truth is that there are many other businesses and industries that are at least as complex as healthcare - some more complex than healthcare - and they have a greater quality performance than healthcare currently demonstrates while using resources more effectively.
After reviewing many of the methods making improvements, MediSync selected Lean Six Sigma, which is used by leading companies in most of the economic sectors, including healthcare.